Waiting for your GEPCO bill that hasn’t arrived yet? It’s a common issue that your electricity bill is delayed or not delivered to you, but don’t worry at gepcobillsonline.pk you can access your GEPCO bill online. It’s a free website where you can view, print, or download your GEPCO online bill on your device by entering your 14-digit reference number.

You will need your GEPCO bill reference number, it’s a 14-digit unique number that you can find on your bill, simply enter this reference number in the bill checking section below and press the generate bill button. The system will process and generate your latest available bill, but make sure you do not use hyphens or spaces when entering your 14-digit reference number.



How To Check And Print GEPCO Bill Online?

Now you can check your latest available GEPCO online bill by following these easy steps:

GEPCO Bill Online

Step 1: Find the Reference Number

The reference number can be found on the top left section of your bill, it’s a 14-digit number, under the customer ID.

Step 2: Enter Your 14-digit Reference Number

Now simply enter your 14-digit reference number without using any hyphens or spaces in the input section of bill bill-checking area.

Step 3: Click on The “Generate Bill”

After this click on the generate bill button, so that the system can process your bill for the provided reference number. If the reference number is correct your latest available bill will show up.

Step 4: Download Your GEPCO Duplicate Bill

You can easily download or print your bill, it is a good way to save your bill on our device to keep a record. To download the bill click on print and then save it as PDF.

About GEPCO

Gujranwala Electric Power Company (GEPCO) was established in 1998 and serves as a public utility provider for electricity distribution across six key districts. GEPCO operates through a network of sub-offices in each district, ensuring that local needs are met with reliable electricity supply and efficient customer service. The company’s primary objectives are maintaining a consistent power supply, streamlining billing processes, and enhancing consumer satisfaction.

Originally part of WAPDA’s power distribution network, GEPCO became an independent entity responsible for managing electricity distribution in the Gujranwala region. With over 3 million units of electricity provided, GEPCO plays a vital role in supporting its jurisdiction’s industrial and commercial activities. The company’s focus on quality service delivery and effective local operations underscores its commitment to meeting the energy needs of its consumers while maintaining high standards of customer care.

Areas Under GEPCO

GEPCO covers the six districts in the Gujranwala region, including Gujranwala, Sialkot, Narowal, Gujrat, Hafizabad, and Mandi Bahauddin.

DistrictSub-District Offices
GujranwalaGujranwala City, Gujranwala Rural
HafizabadHafizabad, Pindi Bhattian, Jalalpur Bhattian, Sukheki
GujratGujrat, Kharian, Sarai Alamgir, Dinga, Lala Musa, Jalalpur Jattan, Kunjah
Mandi BahauddinMandi Bahauddin, Phalia, Malakwal
SialkotSialkot, Pasrur, Sambrial, Daska
NarowalNarowal, Shakargarh, Zafarwal

GEPCO Peak Hours

GEPCO peak hours are the times when electricity demand and consumption are high, this is because on summer days people use electrical appliances to keep them cool. GEPCO charges extra during these hours to reduce electricity consumption.

MonthPeak Hours
Morning Peak Hours6 AM to 10 AM
Evening Peak Hours6 PM to 10 PM

GEPCO New Connection or Transfer Procedure

GEPCO, the Gujranwala Electric Power Company, offers three categories of new connection options based on an applicant’s power requirements:

  1. Category 1 (15 KW)
  2. Category 2 (16-70 KW) (400 V)
  3. Category 3 (71 to 500 KW) (400 V)

To apply for a new connection with GEPCO, follow this procedure:

1. Obtain Application Form

Visit the nearest GEPCO customer service center or download the application form from their official website, and fill the form.

2. Required Documents

Gather the necessary documents, such as:

  • Copy of CNIC (Computerized National Identity Card) or valid proof of identity.
  • Ownership proof of the premises (property documents, rental agreement).
  • NOC (No Objection Certificate) from relevant authorities, if applicable.

3. Submit the Application

Visit the GEPCO customer service center with the duly filled application form and the required documents. Apply to the designated GEPCO representative.

4. Application Processing

GEPCO will process your application, verifying the provided information and conducting any necessary technical surveys or inspections.

5. Payment of Charges

Once the application is approved, you will be notified of the required connection charges, which you can pay at the GEPCO office or bank branch and obtain the receipt.

6. Connection Installation

GEPCO will schedule the installation of the new connection, their technical team will carry out the necessary work, including setting up meters, transformers, and other equipment.

7. Connection Activation

Once the installation is complete, GEPCO will conduct a final inspection and testing of the connection. Once the connection is approved, it will be activated, and you will be able to start using electricity.

GEPCO NET Metering

If your home is equipped with renewable energy sources, such as solar power generation, and you produce more electricity than you require, you are eligible to apply for net metering. In this arrangement, GEPCO will provide you with a green meter, enabling you to feed excess electricity into the GEPCO grid. In exchange, you will receive credits that can be utilized as needed. This allows you to offset the cost of any electricity you consume from the grid.

Customer Complaint Management System (CCMS)

The Ministry of Energy has introduced the Customer Complaint Management System (CCMS), an accessible online platform available around the clock.

  1. Register and monitor complaints efficiently.
  2. Obtain up-to-date information on the status of their GEPCO connection requests.
  3. Access detailed feeder information, including valuable load-shedding schedules.

Check Load-Shedding Schedule

In Pakistan, the problem of electricity load-shedding is pervasive, frequently leading to unexpected interruptions in power supply. With CCMS, you can conveniently access the load-shedding schedule for your city, feeder, or grid station.

To use CCMS:

  1. Visit the CCMS website.
  2. Click on “Feeder Details.”
  3. Enter your 14-digit reference number in the search bar and click “Search.”
  4. The schedule will display the times when your feeder is scheduled for outages.
  5. To search by city or grid station, select “Search by City, Grid, Feeder” and provide the necessary details.

Register and Track Complaints

To file and monitor complaints against GEPCO, you can use the CCMS website:

  1. Visit the CCMS website.
  2. Select the “Register Complaint” option.
  3. Verify your GEPCO consumer status using either your mobile number or a 14-digit reference number.
  4. Enter the necessary details and provide a concise description of your complaint.
  5. Click “Register Complaint” to submit your complaint.

Tracking Your Complaint:

  • To track the status of a complaint, select the “Track by Reference” option from the navigation bar.
  • Enter your reference number in the designated field and click the “Search” button.
  • Complaints are acknowledged within 24 hours, and resolution is usually provided within 14 days.

What is GEPCO MIS?

The Gujranwala Electric Power Company’s Management Information System (GEPCO MIS) is a computerized system designed to streamline business processes and improve customer service. It allows customers to view bills, make online payments, and access account details, while the company can monitor energy consumption, streamline operations, and address customer issues efficiently. The GEPCO MIS serves as a crucial tool in enhancing customer service and ensuring the smooth functioning of the company’s operations.

Gepco Meter Reading via SMS

To conveniently check your Gepco meter reading via SMS, here are the steps you can follow:

Method 1: GEPCO Online Bill Form

  1. Visit the GEPCO official website.
  2. Locate and open the form for meter reading submission.
  3. Fill out the required fields in the form, including your account number and other relevant information.
  4. After submitting the form, kindly anticipate the arrival of a confirmation message.

Method 2: SMS

  1. On your mobile device, type the text message.
  2. Then, enter your 14-digit Reference Number.
  3. Send the SMS to the designated number: 0333030111.
  4. You will receive a confirmation message with your meter reading information.

Taxes in the GEPCO Bill

Generally, the GEPCO bill check encompasses diverse charges. These charges typically include the cost associated with electricity usage, F.C. surcharge, T.T. surcharge GST, GST levied on FPA, T.R. surcharge, and T.V. fees.

FPA ( Fuel Price Adjustment)

GEPCO’s monthly bills include a section called fuel price adjustment (FPA), this FPA represents the fuel pricing costs incurred by rental power companies that use crude oil and other fuels to generate electricity. The FPA amount fluctuates monthly, mirroring the changes in prevailing fuel prices within the country. This variability is a direct result of the dynamic nature of fuel pricing, which affects the overall cost of electricity generation.

T.R. Surcharge

Tariff Rationalizations Surcharge (T.R.) is levied when the NEPRA tariff surpasses the GOP tariff. Consumers receive a “Subsidy” if the GOP tariff is lower than the NEPRA tariff. Otherwise, they pay an “Inter Rationalization Surcharge.”

F.C. Surcharge

To facilitate debt servicing for Power Holding Private Limited, officials from NEPRA have established a Financing Cost (F.C.) The surcharge is set at a rate of 43 paise per unit. This F.C. Surcharge aims to ensure the effective collection of funds necessary for debt servicing.

Deferred Amount

The deferred amount will be incorporated into your upcoming bills, offering you the freedom to manage your finances without any added stress. This option provides you with the convenience of budgeting and prioritizing your expenses, ensuring a smooth financial management process.

QTR Tariff Adj / DMC

QTR Tarriff in electricity bills is an adjustment amount every three months.

PTV Fees

In Pakistan, all electricity consumers are obligated to pay a PTV fee of Rs. 35. This television fee is universally applicable to all types of customers nationwide.

GST

When you get your GEPCO electricity bill, there’s a sales tax on it. How much you pay depends on how much electricity you use—the more electricity you use, the more tax you pay.

How to Pay GEPCO Online Bill?

There are two payment methods to pay your GEPCO bills, the first method is online bill payment and the other method is offline payment, the following are the details of both methods.

Online Payment Method

This is the latest bill payment method where you can use online mobile applications of your banks. You only need the 14-digit reference number that you have to enter in the utility bill section of the banking app and your bill will appear. You can directly pay this bill and the payment amount will be deducted from your bank account, and you will get an SMS and digital receipt for payment.

Offline Payment Method

This is the old traditional method of electricity bill payments, and in this method, you will need your GEPCO bill and then visit the commercial bank or post office to pay the bill. In this method bank or post office will collect the bill payment and stamp your bill by getting the bill receipt. In this method, you have the bill with stamp as a payment proof.

How to Check GEPCO Bill Payment Status?

Generally, the Wapda bills have the old bill payment history for the last year for the record. You can check this history section to know whether your previous bill payment was done or not. You can also visit the GEPCO office to get the previous bill payment status.

Tips To Reduce Your Electricity Bill

To reduce your electricity bill, consider the following tips:

  • Opt for high-quality copper wires with lower resistance, helping minimize electricity consumption.
  • In summer, set your AC temperature to 26 degrees Celsius to reduce energy usage and lower your bill.
  • During winter, if you rely on electric heaters, adjust the thermostat to a medium setting for optimal efficiency.
  • Avoid using high-power appliances during off-peak hours to minimize energy consumption.
  • Replace old tube lights or bulbs with LED lights, as they consume significantly less electricity.
  • Install a Time-of-Use (TOU) or Time-of-Day (TOD) meter to take advantage of variable rates during peak and off-peak hours. This can help you lower your energy consumption and reduce your electricity bill.

GEPCO Head Office

GEPCO headquarters is situated in Model Town’s industrial estate. If you have any issues with your electricity services or bills, you can either go to the office or call +92-55-9200504, +92-55-9200516, or +92-55-9200592 for assistance.

Physical Address: 565/A Grand Trunk Rd., Industrial Estate Model Town, Gujranwala, Punjab 52250

GEPCO Complaint Numbers

For any questions, concerns, or urgent matters, you can reach out to us through the dedicated helpline numbers listed below:

AreaContact Number
Sialkot052-9250693
Gujrat053-9260290
Gujranwala055-9200505, 9200504, 9200516
Hafizabad0547-523421
Narowal0542-412666
Mandi Bahauddin0546-520088

Frequently Asked Questions (FAQs)

How to Extend GEPCO Bill Due Date?

You can extend your GEPCO bill date by requesting up to 3 days.

Can I check our ELectricity Bill Through CNIC?

No, you can not check the GEPCO bill with your CNIC number, you can only check this by reference number.

How to Download GEPCO Duplicate Bill?

You can visit gepcobillsonline.pk and enter your reference number, then print the bill as a PDF to download your duplicate bill.

Can I view my Previous GEPCO Bills Online?

You can only view the history of your previous bills but you can not download previous bills.

Are there any charges to check the GEPCO bill online?

No, it’s completely free to check your GEPCO bill at gepcobillsonline.pk.

Can I Calculate the GEPCO Bill Online?

Yes, you can use our online bill estimator to calculate your bill.